1. Information We Collect

We may collect the following types of information when you interact with our website or services.

Personal Information

Information you voluntarily provide to us may include:

Name
Email address
Phone number
Company name
Website URL
Marketing information you submit through forms

This information may be collected when you:

Fill out a contact form
Schedule a consultation
Request information
Subscribe to updates
Communicate with us by phone, email, or SMS

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device type
Pages visited
Referring website
Date and time of visit

This information helps us improve our website and services.

2. How We Use Your Information

We may use the information collected to:

Provide marketing and consulting services
Respond to inquiries
Schedule appointments
Improve website functionality
Send updates about our services
Deliver customer support
Analyze website performance
Comply with legal obligations

3. SMS and Messaging Data (A2P Compliance)

If you provide your phone number, you consent to receive SMS or text messages from FlowCraft Media related to:

Appointment confirmations
Service notifications
Marketing communications
Customer support

Message frequency may vary.

Message and data rates may apply.

You can opt out of SMS communications at any time by replying:

STOP

For assistance reply:

HELP

We do not sell, rent, or share SMS opt-in data with third parties for their marketing purposes.

4. Sharing of Information

We may share information with trusted third parties when necessary to operate our business, including:

Payment processors
Email marketing platforms
SMS messaging providers
Analytics providers
Website hosting providers

These third parties may only use the information as required to perform services on our behalf.

We do not sell personal information to third parties.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve user experience
Analyze traffic patterns
Personalize website content
Track marketing performance

You may disable cookies through your browser settings.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no internet transmission or storage system can be guaranteed to be 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access personal information we hold about you
Request correction of inaccurate data
Request deletion of personal data
Withdraw consent for communications

To exercise these rights, contact us using the information below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18.

We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with the revised effective date.

11. Contact Information

If you have questions about this Privacy Policy, contact us at:

FlowCraft Media LLC
Website: https://flowcraftmedia.com
Email: support@flowcraftmedia.com